Delete account

Account deletion happens in the Shockwave iPhone app. This page cannot delete an account.

Email support@shockwaveapp.com with the subject “Delete account — help”. Say that you cannot use the app. Support cannot complete deletion from this website; the signed-in app is the path that exists today.

After you confirm in the app, you are signed out. Your public name is replaced with Deleted User, your handle is replaced, and your bio, avatar and social links are removed.

If the account still has unfinished obligations, deletion is accepted immediately and finishes later; the app tells you this before you confirm. Otherwise cleanup runs as part of the same action.

Some records stay when other people or safety processes still need them. Giveaway history can keep a Deleted User label. Reports you filed are kept, with your identity removed from the row. This page does not list every case — the app computes the ones that apply to the signed-in account.

Deletion cannot be undone from the app once you confirm.

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